From one-off repairs to full service preventive and corrective maintenance,
WE HAVE A SERVICE LEVEL TO FIT OUR NEEDS
Proactive+
- Trained and qualified service technicians
- Joint commissions documentation
- OEM parts
- Clinician training
- Electrical safety testing
- Labeling and process improvements
- Scheduled preventive maintenance following OEM standards
- Scheduled reporting
- 24/7 technical support
- As needed repairs
Proactive
- Trained and qualified service technicians
- Joint commissions documentation
- OEM parts
- Clinician training
- Electrical safety testing
- Labeling and process improvements
- Scheduled preventive maintenance following OEM standards
- Scheduled reporting
Reactive
- Trained and qualified service technicians
- Joint commissions documentation
- OEM parts
- Clinician training
- Electrical safety testing
- Labeling and process improvements
More than just a bed…
Changes in the healthcare landscape are forcing many facilities to upgrade how they manage the repairs and maintenance of hospital beds and stretchers. Recent legislation has tied healthcare reimbursement to patient satisfaction, health outcomes, and the safety of the healthcare environment. As a result, hospitals are finding out that hospital beds and stretchers can have a great impact, both positively and negatively on their financial health.
Hospital beds have come a long way in the past few decades. What was once mostly a mechanical machine, has become a truly sophisticated piece of medical equipment, providing comfort, safety, and increased functionality to hospital patients and caregivers. This increase in the sophistication, has presented challenges to those charged with maintaining this equipment in a timely and economical fashion.
When a hospital bed or stretcher fails, there exists an inconvenience on several levels. For one, if a patient is in a malfunctioning bed, the patient may have to be moved in order to assess the problem and complete the repair. Secondly, when a hospital bed fails it takes up costly hospital real estate. One less bed can mean increased ER wait times, delays in delivery of care, and stress on the system as a whole. Even if a loaner bed is used to replace the defective bed temporarily, the defective bed must be stored or moved. If your facility has a bad week with multiple bed failures, this can present a real problem in a hurry.
Our Service Philosophy
The largest challenge with beds and stretchers is having them repaired in a timely manner. It comes as no surprise that on-site service charges and service contracts from an OEM are very expensive. Many healthcare delivery organizations are suffering from expensive contracts, limited coverage, incomplete repairs, and slow customer service.
A More Holistic Approach
- Implementation of our maintenance solutions has the power to dramatically increase patient satisfaction ratings and decrease patient safety concerns throughout your facility.
- The Emeritus “always on-site” maintenance approach provides hospitals with a true partner in the fight against equipment downtime and disgruntled nursing staff.
- Emeritus’ customized solutions provide decision makers with the data needed to make educated conclusions concerning the maintenance needs of their well-managed hospital bed and stretcher fleet.
- Our systematic approach to bed maintenance allows for predictive cost structures and budget smoothing.
Service Plans for the
Most Popular Hospital Bed Manufacturers
