Managed IT Support Services

Our comprehensive IT Services provides a 360-degree coverage for your business technology.

Our support team is available 24/7 to meet the needs of your business. We provide support via multiple channels, including everything from remote to onsite. Our remote access services keep your remote user secure irrespective of location.

Windows 10 Expires 10/2025

It’s time to start planning the Windows 11 upgrade for your business. Download our brochure to know how Emeritus can help from planning to disposal & recycle.

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IT Management Services

Our IT management services includes day-to-day user support and round-the-clock monitoring of your computers and network to help prevent problems before they happen and 24/7 support. We help monitor, troubleshoot, support, and evolve your business IT infrastructure, including:

Website and user support
Hardware repair / upgrades
Device and application integrations
Data storage and backup
Workflow improvement
Cloud services
Datacenter hosting services

IT Security Management

Software updates and upgrades are essential to protect your data and organization from cybercriminals. From improving cybersecurity and user experience to fixing computer bugs, updates can add new features to your devices and remove anything outdated. With Emeritus’ day-to-day user support, your operations are secure and streamlined, and your software is always updated. Here are some of the main advantages of upgrading software:

Resolve any cybersecurity gaps.
Repair and remove computer viruses.
Add new features to your device and software.
Protect your data from vulnerabilities and cyberattacks.
Keep your devices secure and all users that you communicate with online.

Remote Access Management

In times of remote work, virtual conferences, and video calls, businesses need to follow the fast pace of changes in technology to succeed. Our remote access management will provide your organization with all the technology and infrastructure for remote workers, including fast connectivity, VoIP phone systems, and a reliable network. Your organization can also count on all the support you need to optimize your business operations and keep your team productive, regardless of the physical location.

Meet Our IT Specialists

Kim Irving is an extraordinary Operations Manager at Emeritus. She has over 30 years of experience in the IT managed services and security field. She is passionate about helping organizations grow their business through the efficient use of technology.

Kim has a proven track record of success in a variety of IT roles. She holds a strong track record and experience managing the IT services of small businesses in various industries, including healthcare, financial services, and government, making her a valuable asset to any business needing outsourced IT and cybersecurity services.

Kim is committed to providing her clients with the highest level of service and is confident that she can help you achieve your technology goals. If you have any questions, please don’t hesitate to contact her.

Kim Irving

Operations Manager

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Small businesses across the Dallas – Fort Worth metroplex trust Kendall Thomas and his team at Emeritus to ensure their data is secure. Kendall is a certified information systems security professional (CISSP) with over 20 years of experience in the IT industry. He is passionate about helping organizations protect their data and systems from cyberattacks.

Kendall Thomas has a proven track record of success in a variety of IT security roles, including security analyst, security engineer, and security consultant. He has experience in many industries, including healthcare, financial services, and manufacturing.

Kendall is committed to providing our clients with the highest level of service and support. He is always available to answer questions and provide guidance on security best practices. He is also a frequent speaker at security conferences and events, sharing his knowledge and expertise with others.

Kendall Thomas

Chief Information Security Officer

Small businesses across the Dallas - Fort Worth metroplex trust Kendall Thomas and his team at Emeritus to ensure their data is secure. Kendall is a certified information systems security professional (CISSP) with over 20 years of experience in the IT industry. He is passionate about helping organizations protect their data and systems from cyberattacks.

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Aaron Harris is a highly performance–driven and exceedingly skilled IT service desk specialist. He has over 15 years of experience as a professional IT Technician and has worked for many of the industry’s leading companies in his service. He has 6 years of experience working as an IT Healthcare Service Desk professional, performing remote and onsite duties in medical environments. His knowledge of healthcare hardware and systems helps to provide quality hands–on IT integration for healthcare providers. Aaron is a quick learner who continues to gain the knowledge and experience necessary to grow and be great as a PC and Networking Technician.

During his time in IT, he has been responsible for installing, maintaining and repairing hardware, software, and networking components for organization’s computers and systems. Aaron works extremely hard to help those in need and provides outstanding customer service while doing so. His personality is what sets him apart from other IT technicians because he is funny, easy to talk to, and courteous when working with end users. His communication skills are top notch and his determination to get the job done is encouraging to witness. Aaron is a proven IT professional with an amazing track record of achievement with clients. He is a motivated individual who enjoys assisting his teammates to achieve company goals while reaching for his own. He never backs down from a challenge and he has a strong will to produce excellent work.

Aaron Harris

Network / PC Technician

Aaron Harris is a highly performance-driven and exceedingly skilled IT service desk specialist. He has over 15 years of experience as a professional IT Technician and has worked for many of the industry’s leading companies in his service.

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Managed IT Support Services