Managed IT Support Services

Managed IT Support Services

Our comprehensive IT services offer everything you need to improve your business operations.

Whether your employees work in the office or remotely, our comprehensive IT services offer everything you need to improve your business operations, from day-to-day user support and software updates to remote access management.

Day to Day User Support

Our day-to-day user support includes round-the-clock monitoring of your computers and network to help prevent problems before they happen and 24/7 support. We help monitor, troubleshoot, support, and evolve your business IT infrastructure, including:

  • Website and user support
  • Hardware repair / upgrades
  • Device and application integrations
  • Data storage and backup
  • Workflow improvement
  • Cloud services
  • Datacenter hosting services

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Software Upgrades / Updates

Software updates and upgrades are essential to protect your data and organization from cybercriminals. Sensitive information – from emails to bank accounts– is valuable to cybercriminals, as they can encrypt and use it to commit cybercrimes under your name.

From improving cybersecurity and user experience to fixing computer bugs, updates can add new features to your devices and remove anything outdated. With Emeritus’ day-to-day user support, your operations are secure and streamlined, and your software is always updated. Here are some of the main advantages of upgrading software:

  • Resolve any cybersecurity gaps.
  • Repair and remove computer viruses.
  • Add new features to your device and software.
  • Protect your data from vulnerabilities and cyberattacks.
  • Keep your devices secure and all users that you communicate with online.

Remote Access Management

In times of remote work, virtual conferences, and video calls, businesses need to follow the fast pace of changes in technology to succeed. Our remote access management will provide your organization with all the technology and infrastructure for remote workers, including fast connectivity, VoIP phone systems, and a reliable network. Your organization can also count on all the support you need to optimize your business operations and keep your team productive, regardless of the physical location. 

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